This SOP outlines the full Website Care Package designed specifically for WordPress websites. This package ensures performance, protection, ADA compliance, proactive maintenance, and stable hosting — all essential to keep a WordPress site running smoothly without unexpected downtime or costly issues.


This package combines three major components:


  1. Managed Pressable hosting

  2. ADA Compliance (AccessiBe)

  3. WordPress maintenance and protection



While customers are not required to subscribe to these services, choosing to do so prevents plugin conflicts, outdated software, security risks, downtime, and avoidable problems down the road. It also gives them peace of mind knowing their site is monitored, updated, and protected at all times.


How to Present This to Clients


When presenting this package (phone, Zoom, or email):

• Emphasize the protection and peace of mind

• Explain that WordPress sites require ongoing maintenance

• Highlight the legal and security risks without ADA and updates

• Reinforce that these costs prevent major issues later

• Clarify that this package is optional, but strongly recommended


Clients can say no — but if major issues arise from lack of updates or security lapses, this SOP provides full documentation showing they were advised.






NOTE: MAKE A COPY AND CUSTOMIZE FOR EACH CUSTOMER YOU PLAN ON SHOWING THIS TO




1. Hosting (Pressable – by Automattic)



Pressable is premium WordPress hosting engineered specifically for this platform. It’s cloud-based, secure, elastic, and maintained by Automattic — the company behind WordPress itself.


Key benefits:

• Optimized for WordPress

• Ultra-fast, scalable cloud infrastructure

• Superior uptime and reliability

• Safe environment for updates and growth


Hosting Plans Overview

Pricing is based solely on storage and monthly visits.

• Basic plans available for lightweight sites

• Advanced plans available for sites with higher traffic

• Dedicated servers only needed for extremely high-volume sites (rare)


Annual Discount:

Clients who pay annually receive one month free and avoid monthly billing issues.





2. WordPress Maintenance Packages



Keeping WordPress updated is critical. Outdated plugins and themes cause the majority of hacks, conflicts, and site failures. This package ensures the site stays updated, secure, and functional.



Maintenance Tiers



Basic — $25/month

For simple sites such as blogs, lead-generation sites, or informational pages. Includes routine updates.


Advanced

Required for all WooCommerce websites.

Includes full update cycle + manual post-update inspection all the way through the checkout page to ensure nothing is broken.


Enterprise

For high-traffic sites or sites with complex custom functionality.

Includes:

• Full staging environment

• Updates are run and tested on staging

• Only pushed to production once verified

• Eliminates risk of downtime during updates


Annual Discount:

Clients who pay annually receive one free month and avoid billing issues.





3. ADA Compliance (AccessiBe)



Accessibility lawsuits are increasingly common, and this protects clients from legal exposure.


What’s included:

• ADA compliance installation

• Ongoing compliance monitoring

• Annual or monthly pricing available

• 30 percent savings when paid yearly

• Setup fee is typically $99, but britecode waives it for our clients


We don’t mark this up — clients pay the same pricing they’d pay if they purch